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Ekotrek Total Service
TOTAL SERVICE
At Ekotrek, we recognize that your vehicles and electric chargers are undispensable part of your business and livelihood. Ekotrek's core philosophy is TOTAL SERVICE which leads us to ensure maximized uptime for our customers’ vehicles and electric chargers at a minimum ownership cost.
HIGH QUALITY SERVICE
By maintaining your vehicles at our Service Center, you are guaranteed prolonged operability of your vehicles. Our technicians are well-trained at our factories and provide the best quality service to your vehicles and electric chargers. Your investments are well protected by our superb after-sales service.
EKOTREK Service Center
MAINTENANCE SERVICE
- Service Level Agreement
- Maintenance & Repair Service Schedule Management
PARTS SUPPLY
- Genuine parts and components directly sourced from factories
- Best and reliable quality
- Sufficient availabiltiy
TECHNICAL SUPPORT
- Warranty Management
- On-Road Rescue Service for E-PUVs
- On-Site Maintenance and Repair Service for EV Chargers
CUSTOMER ORIENTED TRAINING
- Driving training for E-Bus
- Basic operation inspection and maintenance
- Vehicles familiarization
- Charger operation and maintenance training